suspended account

<p><span style="color: #555555; background-color: #ffffff;">Switched over to broadband internet and also got a contract for a phone at the same time at Telkom mobile. The 5 th October they deducted R488 from my account which was supposed to be deducted the 15th with my new subscription amount of R1357.90 . The 15 th came and no deductions on the 11 th of November got a sms that said my account is in arrears with R2200.20. It was a hassle to pay that 4 days before my pay day but I paid it anyway. The 15 th they deducted another R2000, on that same day they suspended my broadband account. When I phoned them they said they made a mistake and will rectify it and give the R2000 deduction story over to their billing department. That night they suspended my phone as well. I phoned again the next day and every day after that until now and got the same answer every time that they see the fault and will fix it. After more than R160 of airtime, visiting one of their branches and 2 weeks I still can't use my phone or the internet and I really wonder if this is the kind of service you get for a R1357.90 </span></p>