SF
Shafiek F

1 reviews | Active since Jun 2014

17 Aug 2016, 11:51

Suspended account

<p>My account has been suspended as the debit order did not go off on 01/08/2016. 15 days later my account is suspended without even contacting me. Please assist with reconnecting the line, payment to be made 25/08/2016</p>

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Replies (13)
SF
Shafiek F's update18 Aug 2016, 05:12
Reviewer Update

The full overdue amount has been paid yesterday 17/08/2016. Please assist in reconnecting my line.

SF
Shafiek F's update18 Aug 2016, 07:14
Reviewer Update

I am still waiting on a response.

SF
Shafiek F's update18 Aug 2016, 12:14
Reviewer Update

Celiwe has just called me and hung up on me.

What pathetic and rude service from Telkom...continuously. I am now adding this to my original complain. Please assist.

SF
Shafiek F's update18 Aug 2016, 12:17
Reviewer Update

I am also adding Celiwe to this complaint as she just abruptly hung up on me. Could someone please acknowledge this new complaint.

SF
Shafiek F's update22 Aug 2016, 07:09
Reviewer Update

I am still awaiting a response. What pathetic customer service.

SF
Shafiek F's update22 Aug 2016, 10:34
Reviewer Update

And nothing yet

SF
Shafiek F's update22 Aug 2016, 12:45
Reviewer Update

TelkomSA rep**** privately:
Aug 20, 2016
2 days ago
Good Day,

Apologies for the late response we have sent you an email in connection with the above query please respond if you still require assistance and we will assist.

Regards

Yazied

Telkom Social Media

This is a response on a complaint dated 03 May. Two smd s half months later.

SF
Shafiek F's update22 Aug 2016, 12:45
Reviewer Update

No word from Telkom to date

SF
Shafiek F's update23 Aug 2016, 12:35
Reviewer Update

I am still waiting on Telkom to respond.

SF
Shafiek F's update23 Aug 2016, 12:36
Reviewer Update

The do not give two ****s

SF
Shafiek F's update29 Aug 2016, 09:30
Reviewer Update

I am waiting on a response. This is how TELKOM treats it's customers.

SF
Shafiek F's update29 Aug 2016, 09:58
Reviewer Update

Hi Mogammad! You recently had a query closed with Telkom related to your service (Case no.: ********** 8) . Please answer 5 short questions about this experience. Dial *120*168#, or reply STOP.

Just received this. Don't even know what it's about. Coz they refuse to pick up a phone and call their customers.

SF
Shafiek F's update29 Aug 2016, 17:01
Reviewer Update

And still I'm waiting