suspended account

I'm so tired of telkom and bad attitude from call centre agents namely Ntabiseng who I reported that my account was suspended .its message reads Your service has been interrupted,plse contact the 8.ta call centre <br> Where I got a lady who name is Ntabiseng who gave me bad attitude and didn't assist Me<br> I got an SMS weeks before telling me that my account will be suspended and I called and I was promised to get help in days to follow <br> My account is fully paid And I've never missed any payment <br> I would want this fixed before the end of the week because I use this phone for a lot of things <br> Please assist!!! <br> <br> Magdalene Mabasa