Suspended account

What does Telkom not understand about a date set for a direct debit to go off??<br> You deduct money 5 days before my salary is paid and OBVIOUSLY there's insufficient funds then tell me I'm supposed to go make a cash payment..<br> My account is still suspended and and you took two payments from me on the 25th of June.<br> I call and get told by an advisor who was so disinterested in my query that she told me the direct debit is going to take 7-14 working days to reflect.. WHAT? By then another payment is due and half a month is gone without service.<br> She says I Can send proof of payment and in two hours time the line will be on. Ofcourse I check two hours later and nothing.<br> I call back and as nice as the chap was he also ****. Send proof of payment we'll get your lines unsuspended in 24hours.<br> Today I call again and its now been 72hours since the 25th. Your advisor Paige tells me you no longer accept Proof of payments due to *****, the direct debit will take 48hours to reflect.<br> I want this resolved and please when you contact me tell me when I can cancel cos this is not the first time I have these issues!!<br> OVER IT!!