Suspended account.

The account has been suspended for a month or 2. And now on the 25th August 2017 the amount of R1194.34 Ref telk ********** 39p170 was debited. when i call 180 Ccare first i should wait for 7 days. when i call on the seventh day its 7 to 14. now its 10 to 14 days excluding weekends. Tell me waiting for 3 weeks just for acc to be activated 3 WEEKS. If it does not then they will escalated. Never in my life waited for service for that long. Same old line i get MY ACCOUNT IS WITH COLLECTIONS WHICH THEY CANT CALL. I GOT THE NUMBER, THE COLLECTIONS CAN'T SEE MY MONEY EITHER. IF IS NOT TELKOM OR COLLECTIONS WHAT WHAT WHO TOOK MY MONEY. No answer, i have been promised to be called, mails sent no one is will to give me answers. clearly its a **** here. Account No. ********** 10 still suspended why take money and still no service, if i don't use that data in time it will expire and no one will account to it, or allocate. Terrible service no gal 14 days 3weeks 3/4 of a month waiting. Bull **** contracts and process. what you processing in 3 weeks i wonder.