Suspended acc

I have data contract with Telkom but the way the suspend my account is out of hand now. The last time they dis suspend as they said i was owing them i called their call centre only to find that my account is uptodate and i was reconmected and then today i am being told about the collectors, collectors for what when they are debiting direct from my acc at first i had given instruction on when to debit but not even 1 month did they debit on that day instead they come and debit on the day where i am left with no money in my account i called them and still it was not fixed so i had leave the money in my account to accommodate their debit orders but right now my account is again suspended yet they came and debited in my account. This service that i am getting is not acceptable urll need to fix ur system issues or just pull out of the market because you are failing us as clients last month on of my accounts was suspended i had no energy to enquire yet there was a debit from my account and this month i have to deal with the same thing again u can do better than this, this is so irritating i am busy with my assignment and the next thing i dont have connection, what is blocking them to re instate my connection if they can see the payment in their systems. This lady i was talking to said ahe can see money in both my account but i dont know what they need to get from this collectors of their that are here to inconvinience us. I am so angry i am cancelling this thing. I cannot be done this dirty in the midlle of my assignment 😡😡