1 reviews | Active since May 2019
Suspendding account in poor taste for R45.00
In April 2019 I signed up for two new contract with Telkom, the first contract I have is a uncapped data line, for over a year not defaulting with payment. Now all three accounts are suspended, even though they took the payment for the data account! Someone messed up between Telkom and "third party"- the account is over the credit limit by R45.00. which I have to pay to activate the account; or wait 24 hour before someone from Telkom may or may not call me to see if this can be resolved! This is not my mess and this should be fixed by Telkom - I advised from the very beginning that I had one more payment with the other provider and if payment was need for end April I should rather take the new contracts out in May. Confirming on more than on occasion that there would be a R90 x 2 debit order in April and the next payment only due end May 2019. Turns out not to be the case for the limit was exceeded with the once off double value. Being humiliate and embarrassed Mother's day's gift is suspended! If I was left to do this contract in May none of this would have happened, maybe Telkom should come and collect their phones and everyone should ask about credit limits for pre-approved contracts!!!!
