HR
Honest R
1 reviews | Active since Jul 2010
03 Sept 2015, 09:04
Surprize! Here's your invoice topped up!
Recently took out two contracts with Telkom, same devices at R299.99 pm each. After receiving the poorest service EVER (Yes, you suck more than Cell C and Vodacom combined!), I get this invoice this morning with more than R300.00 added to my monthly bill!<br> <br> I've been sitting on the line waiting for one of your useless agents to answer my call for 40 minutes already while typing this complaint.<br> <br> I was NEVER informed about additional amounts to be added to my bill. I have a TOP-UP contract with you for a reason! I want this resolved TODAY!<br> <br>
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Telkom's replyOfficial
03 Sept 2015, 10:06Hello Ach!lles,
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM133702
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM133702
Kind Regards
Zulfah
Telkom Social Media Team
Telkom's reply03 Sept 2015, 10:06
Official
Hello Ach!lles,
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM133702
Kind Regards
Zulfah
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM133702
Kind Regards
Zulfah
Telkom Social Media Team