GH
Gaynor H
1 reviews | Active since May 2014
25 May 2015, 09:45
Supreme Call Credits
Last month I lodged a complaint about lack of response to my account query re Supreme Call credits for CS Marine cc Telkom line ***. The reference for my complaint was SM105656. I received an immediate apology and an undertaking that the problem would be attended to without delay. Since then I've had no communication whatsoever from Telkom and am still in the dark!
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Telkom's replyOfficial
25 May 2015, 13:13Hello ***norH,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM105656.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM105656.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Telkom's reply25 May 2015, 13:13
Official
Hello ***norH,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM105656.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM105656.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***