RG
Ryan G

1 reviews | Active since Jun 2015

09 Jun 2015, 14:11

SUPREME CALL CANCELLATION ACCno *** MGH

We signed up for the telkom Supreme call a few years ago. Since then we changed network operator and emailed cancellation to Supreme call. thus was done with no issues. Last year early Telkom just started charging us for supreme call again and was debiting our bank account. I emailed them back to reverse the monies and sort the cancellation out properly. They did reverse the money and the cancellations. Now back a few months from Feb till date they started the **** again....i really dont know what too to. I get ****ped on for firstly approving telkom to insatll this wonderfull Supreme Call and also to cancel them.....so pleas<br> <br> what email address must i use to cancel supreme call (once and for all)as i have been bouncing emails and phones numbers since 2013....they did rectify my problem when we cancelled supreme call but started again after a month or two...now we are billed over R 10000.00 over the last 3-4 months ...i just want to cancel please advise asap

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Replies (1)
Telkom
Telkom's reply09 Jun 2015, 16:02
Official
Hello ganeshr,

Thank you for making contact with us.

We acknowledge your query & it will be our pleasure to assist you.

Please be assured that this matter has been escalated to our Billing Department and feedback will follow.

Your social media reference number is SM116871.

We apologize for any inconvenience caused.

Regards,
WilliamLetwaba
Social Media Team