Supposedly "Handed Over" but account is up to date

I receive a call from Vuyo ( ********** 889) today informing me that my mobile account ( ********** 21)was handed over in February. Really?! My accounts at Telkom (mobile and landline) are up to date. As a matter of fact I will be demanding a credit as I have paid for but not had adsl since 2 April. I call Telkom mobile accounts and consultant confirms that my account is fully up to date. I also get told that I must call the person (Vuyo) and tell them I am up to date(I have already said that when she called in the first place). So Telkom messes up my account and I am supposed to sort it out?? One more reason that I will be cancelling my Telkom products very soon.