PB
Pieter B

1 reviews | Active since Sept 2015

08 Sept 2015, 15:50

supposed to credit me, but no response!!!!!

I have logged a lot of complaints but I don't get any response, Telkom is owing me money, and there is no way I can resolve this problem. they just keep on deducting the money from my account to a total of a R 100,000.00 in the last 2 years now. I am spending about 3 hours a day on the phone with Telkom but to no avail. I have a 1000 reference numbers that does not mean anything, even the money that is credited gets re-deducted for already cancelled lines and does not get paid back...... I am at my limits and it's either Hellopeter or attorneys or maby even both.<br> <br> Pieter<br>

0
Replies (1)
Telkom
Telkom's reply08 Sept 2015, 22:20
Official
Hello PIETERBEZ!,

We sincerely apologise for the inconvenience.

Kindly note that this matter has been escalated to our billing department and feedback will follow.

Your reference number is SM143812

Thanks & Regards
Hilary
Telkom Social Media Team