AM
Andre M
1 reviews | Active since Nov 2011
18 May 2015, 09:46
Support Really Sucks
It is now 9:45 and I have been holding on for accounts for 45 minutes. This is the third time I have called this morning, and on the previous two ocassions I held on for twenty and thirty minutes respectively.<br> <br> The message \due to high call volumes there may be a delay in answering your call"just does not do it for me.<br> <br> And the reason for my call? I signed a contract based on a special offer for an ADSL line"
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Telkom's replyOfficial
18 May 2015, 14:39Hello The_Doodah,
Thank you for your post.
Kindly be advised that we are currently looking into your issue and we will revert back to you with feedback.
Your Social Media reference number is SM111425.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently looking into your issue and we will revert back to you with feedback.
Your Social Media reference number is SM111425.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Best regards,
Telkom's reply18 May 2015, 14:39
Official
Hello The_Doodah,
Thank you for your post.
Kindly be advised that we are currently looking into your issue and we will revert back to you with feedback.
Your Social Media reference number is SM111425.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are currently looking into your issue and we will revert back to you with feedback.
Your Social Media reference number is SM111425.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Best regards,