DO
Danell O
1 reviews | Active since Jul 2010
22 Jul 2015, 08:34
Support #729224 - No support yet
Type : connection fault<br> Username [Email Removed]<br> OS :Windows 7<br> Modem Brand :D-Link<br> Modem Model :DSL-2750U<br> Connection Fault Description :Our telephone line is dead but the internet is working. It is just very slow. On [URL Removed] I have the following results: Ping 85ms Download speed 0.76Mbps Upload speed 0.34 Mbps On [URL Removed] I have these results: ping: 187ms jitter: 158ms Please assist as this is very annoying. Thank you, Danell
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Telkom's replyOfficial
22 Jul 2015, 09:03Hello louda,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM127407
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM127407
Regards
Luleka
Telkom Social Media Team
Telkom's reply22 Jul 2015, 09:03
Official
Hello louda,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM127407
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM127407
Regards
Luleka
Telkom Social Media Team