Support #678598

6 days after our email address was removed from Telkom's system (not through us having failed to pay our account), it has still to be re-activated. We have sent 3 emails to technical support (no reply received, even to the first one sent 6 days ago) and more than 5 hours on the phone to the call centre (lovely hold music - where can I but the CD?). The one person that I spoke to that said that they have access to making the change on the system has given me access to downloading another Telkom client's emails. I bet they'll be pleased if I email them and let them know! The incompetence is appalling. \I can't assist but will forward your call to somebody who can"";15/04/13 14:37;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;838950;787917;14;2;0;0;0;0;2;NULL;NULL;NULL;15/04/13 14:05;15/04/13 12:18;THEY DO NOT VALUE THEIR CUSTOMERS;7,51E+12;;***;On the 2nd of April 2015 my wallet was ****** at the Rosebank Cotton On store... We sent an email to the regional manager requesting footage... they responded requesting for a SAPS case number before they would approve the release of such footage ... this morning I received an email stating that their camera system that they have in the store is a dummy system and that there is no footage available.<br> <br> I am totally unhappy with this. I was given a false sense of security thinking that they at least have cameras to look after us. The store manager stated that this incident was one in many ... a situation that happens so regularly that sometimes during peak hour he sits at the top of a ladder just to see whether any fowl play is taking place ... knowing this why would Cotton On not take this seriously enough to ensure that their store is protected by cameras?<br> <br> I need a decent explanation as to why is this the case.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;838955;719227;6;5;0;1;0;0;5;NULL;NULL;NULL;15/04/13 14:10;15/04/13 12:20;compliment for debt busters;7,91E+12;hahnya;***;Debtbusters... i would like to compliment your compnay but even more hahnya for her dedication and unbelievable servicde and help to get me on debt counseling. I was nervous but now i know i have made the correct choice. <br> <br> Haynya is a ompetent lady and i could tell she takes pride in her job. The world needs more people like her.<br> <br> Well done and thank you!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;102474;688384;13;2;0;0;0;0;2;NULL;NULL;NULL;13/03/01 14:17;15/04/13 12:22;The Worst Driving Experience!;;VW;***;Your Company profile states \A strong and enduring brand;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;838958;752309;12;2;0;0;0;0;2;NULL;NULL;NULL;15/04/13 14:09;15/04/13 12:22;Please inservice your employees;8,61E+12;Pharmacist;***;Went to pharmacy to collect treatment,informed the person assisting me that i am now on my partners medical aid, she should update her system and dispense the treatment i wanted on my partners med aid. She said she couldnt do that without giving any tangible reason so i left went to another link pharmacy at central park. Pharmacist gladly helped me and i got my treatment.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;838959;701627;13;5;0;0;0;0;5;NULL;NULL;NULL;15/04/13 8:20;15/04/13 12:22;Auric Auto mechanics go beyond the call of duty!;;Rory & Lee;;This morning I had a little vehicle mishap which resulted in one very flat tyre on my Mini. I immediately called the BMW On Call service who advised that it would take at least 1 hour for assistance to arrive.<br> <br> As my luck would have it, two Auric Auto employees (Rory and Lee) were driving past a few moments later. They spotted me waiting in the street and drove around the block to come back especially to help with changing the wheel. My spare on and I was off again in no time at all!<br> <br> I am extremely grateful for Rory and Lee's assistance! Moreover, I have a renewed faith in humanity - they didn't have to stop and I would say that this is proof of them going above and beyond the call of duty as employees of Auric Auto. <br> <br> They must be commended for their commitment to providing top quality service and BMW should be very proud to have employees like them. <br> <br> Thanks so much guys! <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;176486;765374;14;2;0;1;0;0;2;NULL;NULL;NULL;15/04/13 14:02;15/04/13 12:23;SYSTEM INCORRECTLY CAPTURED MY ORDER;***;CALL CENTRE;***;I placed an order this morning & specifically seleted the STANDARD Shipping method. Suprisingly, the Takealot system decided to select the WEEKEND Shipping method to which I decided to not proceed with the payment. I then called the Customer service who managed to cancel the order & adviced me that I need to put in an order again. When I tried to put in an order again the system suddenly said \Out of Stock\"". I then phoned again & was told that there is definitely stock & that I should try again. More than 3 hours later the system still says \""Out of Stock\"" & when I phoned yet again"