JH
Jacques H
1 reviews | Active since Nov 2014
14 Jul 2017, 11:20
SUPERVISOR - LETSO
<p>So I was ensured by Letso - Sir give me until 17:00 to get your order resolved, please give me the oppertunity to resolve this. This was 13 July 2017 at 14:40. Guess what? HAHAHA - Letso never contacted me back, Up until now my order is still not resolved. No one at Telkom has any idea what customer service is...</p> <p> </p> <p>Thank Letso - You wear the jacket but you are mere talk - just talk, no action -</p> <p> </p> <p> </p>
Helpful (0)
Replies (5)0
Replies (5)
Telkom's replyOfficial
17 Jul 2017, 09:55Good day
Thank you for making contact with us. Please also send us a private reply or e-mail with your ID number and order number for our team to assist.
E-mail address: ***
Subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply17 Jul 2017, 09:55
Official
Good day
Thank you for making contact with us. Please also send us a private reply or e-mail with your ID number and order number for our team to assist.
E-mail address: ***
Subject line: AI***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
JH
Jacques H's updateReviewer Update
17 Jul 2017, 10:21Please cancel the order as I went through with Vodacom They could help me immediately.
JH
Jacques H's update17 Jul 2017, 10:21
Reviewer Update
Please cancel the order as I went through with Vodacom They could help me immediately.
Telkom's replyOfficial
17 Jul 2017, 13:36Hi. Please post a private reply with your ID number and our consultants will assist with the cancellation. Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply17 Jul 2017, 13:36
Official
Hi. Please post a private reply with your ID number and our consultants will assist with the cancellation. Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
JH
Jacques H's updateReviewer Update
17 Jul 2017, 14:01***
JH
Jacques H's update17 Jul 2017, 14:01
Reviewer Update
***
Telkom's replyOfficial
17 Jul 2017, 17:32Thank you. Our team will be in touch.
Best regards,
Telkom's reply17 Jul 2017, 17:32
Official
Thank you. Our team will be in touch.
Best regards,