Super Slow Telkom

I've placed an order on the 28 November 2022 for an LTE contract and a router. I haven't received anything from Telkom yet.

This was escalated on numerous occasions over the past 23 days(16 business days) to their so called processing department.

I've phone 10 times and each time the friendly representative said the order did go through and is ready for shipment and that there is no outstanding things to be done apart from sending the parcel to the delivery address.

Every time I phoned I was told that I should receive a message shortly with the delivery details, but to my surprise, I haven't received anything yet.

If this order isn't delivered on or before Friday 23 December 2022, then Telkom can put this where the sun don't shine.

This is by far the most pathetic service I've ever seen or had to deal with.