1 reviews | Active since Jun 2019
SUPER SERVICE - TELKOM JO RUSHKA ROSE HARRIS
I've been battling with Telkom direct and call centre for 6 MONTHS in trying to get my account clarified and correctified and STATEMENT with incorrect charges ON TELKOMS ERROR. MY ACCOUNT WAS BLOCKED FOR 3 MONTHS DUE TO TELKOMS ACCOUNTING ERRORS, MY PHONE PACKAGE WAS SWOPED FOR INCORRECT OPTION, I WAS BILLED FOR ITEMS I DIDNT HAVE AND THE LIST GOES ON. Jo Rushka at the Canal Walk Telkom Direct outlet, escalated and resolved my account problem and sales issues with in a day or 2. I had 24 cases and disputes opened with queries over the last 6 months and not one of the 24 people I liaised with finalised or remedied the problem. She was very proficient and professional and would like to commend her on a SUPERB SERVICE RENDERED. WELL DONE JO-RUSHKA.
