1 reviews | Active since Nov 2015
Summer Deal outshines all others with NO stock
We ordered an iPhone 6 plus 16GB on SmartPlan 100 on 26 October 2015 at Ballito branch. As there were none in stock, the staff member asked for our numbers and promised to contact us in a few days. We have returned to the store numerous times since then, as no phone call was received. Each time we have been told that stock of this phone would arrive shortly. <br> <br> When checking in-store again today, we are told that stock has arrived, BUT none of the iPhone 6 plus 16GB LTE. This deal has been promoted on the website, in-store and in the promotional glossy handout AND while other models have specified limited stock, this is NOT the case with this model.<br> <br> Why spend money advertising if there is no stock to fulfill the specials?<br> <br> What is the current status and will the special offer be honored, as delay is due to the non-delivery of the device?<br>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM165904
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
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Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM165904
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
