Suffer the little children

On 21 January I logged a complaint relating to bad reception at our place of stay. I told them the \booster\" was faulty. On 15 February after many calls a technician came out. \"Eish, the booster is broken\" he said. On 18 February he reported it to the back office. Till date is has not been fixed. Till date all we received was empty promises, words spoken in vain and no action. Till date the trainee politicians in customer care has not done anything else than to escalate (throwing in the dustbin, it means) the case. Every time I call more promises are made. Every time it's a lie. In the meantime these so called customer care consultants are sharing the loot - moneys being deducted while no service is provided. Previous complaints on this platform and Facebook returned no results. When will Telkom listen? Will they ever care? Or will they remain the way they are, with no dedication and no integrity? To those working at Telkom, for the sake of your loved ones, be careful for soon you too will catch this disease and then you will stop caring and eventually this work ethic will spill over into your house and your family, your children will suffer because of Telkom's non-caring culture!"