Sue Telkom

I had a sim and router contract with Telkom which I had been paying R99 every month for. Early this year , instead of the R99 we had agreed upon Telkom decided to debit me R540, I then reversed the funds and made a manual payment of R99. My contract ended on the 15th of December 2021, when I ask them for confirmation of cancellation they say they cannot give it to me cause I still owe them R540, I spoke to a consultant by the name of Qaphela and asked her why would Telkom bill me R540 instead of R99 , she herself couldn’t explain it and went on to say it could be bank charges seeing as I reversed the R540, so basically I owe them for reversing money they weren’t supposed to take from the onset. She then gave her supervisor Lerato the phone who had advised that she’ll call me back, till date non of that has happened. What ****es me off is that they had the audacity to hand me over for something they themselves cannot explain, not only are they stupid but they are tarnishing my name for their incompetence. I need them to sort this out ASAP or I will get my lawyers involved to sue Telkom for deformation of character and for falsely accusing me.