Such ****pie service

In May this year I took an unlimited data contract with telkom the first deduction was supposed to be R629.00 because of the once off activation fee and then R529.00 every month thereafter. This is the second month that they are deducting R629.00. Can't even log a query as to why they are deducting an incorrect amount because if you call their call center you can't speak to a human being their AI system does not give that option and if you go to their walk-in center their employees are not helpful at all. There's one in particular an African lady who is always chewing gum at their Durbanville walk-in center she is not helpful at all with an I don't care attitude. I went there to do a Sim swap because I had lost my simcard. She just referred to whatsapp. Which didn't help. I tried calling them because the router which I had taken back to them because it was not working and was not able to speak to anyone. I took the router to Tygervalley walkin center and it was sent for repairs it came back with another problem it doesn't connect wirelessly and now the data is not unlimited any more it only works between 06:00 and 17:00 after than it doesn't work. So if you are thinking of taking a contract with them I would advise you not to unless you want unlimited problems instead of unlimited data.