1 reviews | Active since May 2016
Such disregard for clients...
<p>PLEASE PLEASE PLEASE heed my warning and do yourself a favour by NEVER or at least first look for alternatives when thinking of opening an account with Telkom. I have never hand to experiance such baltant theft in my life with no regard to trying to reslove the issue. I opened a two year contract with Telkom for a small router on their 3 + 3 gig special almost three years ago to which I am still paying for even after following all the rules when canceling the contact once the two years had passed. I was happy with what I had knowing that it was sufficient to get me by, but sitting where I am now, I have such huge regrets! Having never missed a payment in the two years of the contactract and keeping to my part of the deal, when August 2015 passed my term was up and I no longer needed the service. I contacted Telkom to let them know I did not want to extend my conctract and was explained that I needed to go into a store and fill out a cancelation document and file a call once done, to which I did. Nine Months later ( at R 119 per Month, thats now R1071 ) and after many a phone call, Facebook posts and store visists. of which they all said that I will be contacted and this will be resolved......I am still being debited R 119 per Month. I was also told that if I cancel the debit order at the bank, I will find their legal department ' on my back 'so I must watch out. </p> <p>This is my last reslove before I get my lawyers involved and give Telkom the oppertunity to make right what they have done. You have my details and lets see if you even answer this....</p> <p> </p> <p>Get Smart </p> <p>Get Connected......Just not to Telkom.</p>
Hello FarrellFox
This response serves as confirmation that your query has been received.
Your reference number : SM238352
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
Hello FarrellFox
This response serves as confirmation that your query has been received.
Your reference number : SM238352
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
