such bad service

<p>i bought a Huawei Lte 24 month wifi contract from Telkom on 12 Oct, with 20gig day and 20gig night time use, after 2 days my data was used up, apparently my night surfing didnt kick in and it used all my day time data, Telkom client service see yes there is a problem , but only a technicial can fix it, its been a week and i havent heard from Telkom tech yet, I hear so many stories that are similar with Telkom bad service, what can we do about this, .... just wait</p>