Such a run around and still waiting....

I've been through such an ordeal with Telkom of late, I app**** for a S22 Ultra online, the consultant called me and I took out the contract. I heard nothing for 3 weeks called in about 8 times and no one knew about my contract I just kept getting transferred. I only had an sms saying it was on its way there is no stock. So I cancelled the contract because I wanted to upgrade my current contract instead of taking a new contract, I did so at Menlyn Mall just over a week ago, and now again dead quiet, I try call I can't get through, I message on Twitter and they say Telkom has stock, I call Samsung they say I must go to Vodacom or MTN. I go to the store they say they don't know when stock will arrive, and can't give me answers. This is really exhausting, how I must chase you to give you business Telkom, I have another contract with you and this experience is putting a very sour taste in my mouth.