ML
Marc L
1 reviews | Active since Mar 2009
26 Apr 2015, 00:11
Such a nice surprise
We use Telkom Internet and sadly in the past two months we have had some billing issues to sort out as well as other minor errors and we started considering alternative suppliers, what seemed to be the cherry on the cake was that after a bit of load shedding the ADSL line didn't want to work either. Expecting a battle we contacted the fault reporting line on a Saturday morning just after 8am, to our delight and surprise a technician called at about 11am and he showed up shortly after, the fault was taken care of and we went back online by mid day, really exceptionally good service and that on a weekend as well! <br> <br> Well done Telkom our faith is truly restored.
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Replies (1)Telkom's replyOfficial
26 Apr 2015, 06:15Hello mrmlo,
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply26 Apr 2015, 06:15
Official
Hello mrmlo,
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Kind regards
Igsaan Damon
Telkom Social Media Team
