Such a ***n inconvenience

I have no idea who told telkom to try a debt on the 15th of December I dont and have never bern paid on that date my account is now sitting on a minus mind you it was already on a minus but now its worse.Another thing is why are you debating R1001 when my statement clearly says 600.52.I am boiling I am outraged I am furious to the point where I am shaking and on the verge of having a panic attack.I am so glad my contract is ending this is one major inconvenience that has been caused upon my many problems.