BN
Byron N
1 reviews | Active since Apr 2012
30 May 2020, 21:22
successfully loaded airtime not reflecting on my balance
This evening 30 May 2020 I attempted to load airtime onto my Telkom mobile simcard. The airtime was successfully loaded (R501) Then I loaded R12 more. this too was successfully loaded. However when I check my balance it reflected only the R12 and not the R501 Where is my money???
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Byron N's updateReviewer Update
31 May 2020, 14:47It is almost 3pm on Sunday 31 May 2020 and No one has responded. I paid R501 from my Capitec account to my telkom mobile number Last night. The money was deducted and not returned which should happen if your system is down. Your system has taken my money but it is not reflecting on my balance. I want to know URGENTLY where the airtime I purchased is. I've paid for the service and now I am without the money in my bank account and without the airtime purchased.
BN
Byron N's update31 May 2020, 14:47
Reviewer Update
It is almost 3pm on Sunday 31 May 2020 and No one has responded. I paid R501 from my Capitec account to my telkom mobile number Last night. The money was deducted and not returned which should happen if your system is down. Your system has taken my money but it is not reflecting on my balance. I want to know URGENTLY where the airtime I purchased is. I've paid for the service and now I am without the money in my bank account and without the airtime purchased.