Subscribed to a new Samsung Tablet, Never received

I subscribed to a new Sumsung e-Tablet the 17th of January, via telkom' web site.<br> The 29th of January I phoned to find out what my order number is plus to find out when the tablet will be delivered.<br> Telkom could not find my details regarding any order so I bought the tablet again via the telephonic service.<br> The 22nd of January the 1st payment of R149 was deducted from my account with a Telkom / 8ta reference.<br> I have phone and been in 2 stores and no one can find my order or reverse the funds deducted from my account.<br> Telkom mobile 081180 number you cant phone from a telkom land line so you can get hold of there accounts department, plus telkom accounts can assist with regards to a telkom mobile enquiry.<br> Telkom and Telkom mobile is unable to find the new service and now I am without a tablet as well as out of packet...