AS
Almero S

1 reviews | Active since Mar 2009

13 Mar 2018, 16:59

Subscribed for life.

Your cancellation mailbox is full, your online cancellation process is not responding, your "chat to us" service is dead, your call center agents does not know where to cancel accounts so they refer me to different departments the whole time. Utterly disgusted, its 2018, wake up Tel****!!!

0
Replies (2)
Telkom
Telkom's reply03 Apr 2018, 13:02
Official

Hello xyler

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

AS
Almero S's update14 May 2018, 20:37
Reviewer Update
So I have received another bill, that means NOTHING has changed. Lets go to court, I have the cancellation reference number and the recording of the conversation that confirms the cancellation. Worst of all is I cannot even log into your pathetic website to see what the hell is going on.