LL
Lawrence L
1 reviews | Active since May 2013
02 Dec 2015, 08:23
Submitted Cancellation, No Feedback, Another Bill
On the 24th of November 2015 I have submitted cancellation for all my telkom services and got an email back that I will be contacted in 24 - 48 hours. I have not been contacted back and another debit order went off charging me for yet another month.<br> <br> I am absolutely tired of the service I am getting from Telkom. Please cancel my services !!! How many more times do I need to request it?????<br> <br> I refuse to pay yet another bill for something I asked to be cancelled and for something that I am not even using
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Telkom's replyOfficial
02 Dec 2015, 09:05Hello Lawrencelouw777,
Thank you for your post.
As per our telephonic conversation,please be advised that we have sent your query to our Retentions team and we will contact you with feedback.
Your reference number:
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation,please be advised that we have sent your query to our Retentions team and we will contact you with feedback.
Your reference number:
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Telkom's reply02 Dec 2015, 09:05
Official
Hello Lawrencelouw777,
Thank you for your post.
As per our telephonic conversation,please be advised that we have sent your query to our Retentions team and we will contact you with feedback.
Your reference number:
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation,please be advised that we have sent your query to our Retentions team and we will contact you with feedback.
Your reference number:
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***