MW
Morne W
1 reviews | Active since Jul 2011
22 Feb 2016, 15:30
Sub Par Product
Hi After finally getting my ADSL setup i have had non stop issues.<br> The line does not sync at the correct speed and becomes unstable. This was reported last week and was flagged as resolved.<br> I reported it again on Saturday due to the latency to local servers being over 250ms.<br> <br> Latest Ref 673CRK200216. Which no one has done anything about yet. I need the line issues resolved or i will cancel the line with telkom. I will not settle for a sub par quality service. And i will not accept that i am far away from the exchange as an answer. It needs to be fixed.
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Telkom's replyOfficial
22 Feb 2016, 17:42Hello mornevwyk,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply22 Feb 2016, 17:42
Official
Hello mornevwyk,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,