Stupidity

I called in for my Telkom ADSL password, the agent who assisted was a daft as they can get, asking me to spell my own name as I may have spelt it wrong, none the l as I did it and it was correct, he supp**** me with the wrong ADSL password and and then sent it to the wrong number, I asked him what happens now and he kept quiet, and then when I asked if he is going to help he says I mustn't speak to him that way and that he had to end the call which he did and when I called back the pinnacle call centre was closed indicating he was stalling for time, now I have no internet and Telkom hires *********** staff with no knowledge of customer skills or tech skills and since when do support centers close cos last I checked I get still get billed after 12:45 on Saturdays and sundays