Stupid Telkom'incompetency has costed me my name at the credit bearue. I want my name cleared you fools!

Im so sick and tired of Telkom i could pull my hair out. In 2018 April, i requested that they transfer my services that i had been paying 899 for per month to our new address. 3months later what they did was to open another account for the new address and i have been billed about 2500 per month for services i dint even know. I have queries this with Telkom every month and at one time they credit me but that was only once and they continued invoicing me 2500 a month, for what only God knows. I have called them month after month to sort this out but they are failing. What ****es me off is being listed as 3months in arrears, for what i dont know. Firstly this is a prepaid, and if they feel i am not making necessary payments, why didnt they disconnect the wifi? I has app**** and signed for an uncapped ADSL servuce for 899 per month and this has costed me my bame to be listed as nit paying the accounts. I want my name off the credit bearue as in now otherwise i will sue your ass! My ID number is ********** 686088 and my cell is ********** 805. Why is the service i wanted transfered being invoived when its clear when it was last used. Im sick and tired of your incompetency that has tarnished my name.