Stupid Telkom staff

I've never experienced such terrible customer service in my whole entire life!!! I called telkom early March to setup my adsl rental line for at home and on numerous occasions I got an agent that gave me stupid information. Eventually got an agent that "was able to help"...I setup everything, had a technician come through to install only to find out that I've been given wrong information once again. Whenever I called I kept stating that this line is for at home and it must be adsl, but nooo stupid ****en agents gave me a normal business analog line. If Telkom cannot afford to train their staff members let them just SHUT DOWN!!! I called again today to be told that the information I was given and the installation is incorrect and I should contact mweb on their behalf regarding the ****en mistake that they did on their side. I've had it with this company. It's not the first time this happens and it continues