stupid telkom

I reported a fault on the 5th of May. My internet line hasnt been working. I have been making follow ups being told the ticket has been open for too long and a technician will get in touch with me. Up until now 19 May noone has given a **** about calling me or trying to fix this problem but they have the ***** to send me an invoice. Like really why should i keep on paying for something that i am not using. I have lost revenue because of this but noone seems to care. This is the second time i have had the same problem in less than 4 months. I am being told this issue has been resolved i dont know how many times. If u just dont want to fix this problem just tell me so i move to other service providers. Like ***...Like really guys.