Stupendous and frustrating dispicable service received

Did an upgrade of a Offer on Promotion in May 2018, from a 2 mg line to a 4mg line. 4mg Uncapped Deal - * Fair Usage Internet 4 mg line - Unlimited upto 655 gig * Stand alone email * Landline Rental * Callmore anytime to any Telkom Landline or Telkome Cell number upto 1 hour. * ID call - Call Forward- Call Catcher on a 24 month contract - Free Modem & Lit Box & an Integrated Mobile Data sim of 1gig. Well there it is, a full preview of the deal on offer... WHAT A WASTE OF TIME AND EFFORT FOR THEM TO MAKE THIS OFFER, and myself for opting to trust them to it. It is now 04/09/2018, after addressing and Telkom confirming to correct the previous months billing for charging me for Device. I receive this months billing now doubled including device charge. That is besides the fact of after the upgrade I was with no Internet service for nearly 2 weeks & thereafter intermittent service for the following one month. ANd that is not over, my landline worked intermittently due to "my order was not closed" (***). So after at least 25 to 30 calls to call center averaging at least 45 minutes and at least a dozen visits to Telkom Service Centre at the Gateway Mall - I still am awaitng the Intergrated Sim to work. Yup 3 months later. First it's Fixed line Problem, Then Mobile problem, then it is I.T. problem. One to the other, then other to the other and bak and forth. And the Contract I signed up for was R 604.26 incl vat is reflecting charges nearly 3 time that amount currently. So the best part is that NO ONE, there is No One that I can speak to about it! Finish and Klaar, it is what it is, " we will escalate it and get back to you" Guess what, a email or sms notification that asks not to respond is received to say that problem has been resolved. WHAT Problem, because no one called and checked, no one verified! Utter bull, and cream of the top is in the week ant least 2 or 3 calls from call centre trying to upgrade me for other products. UP Yours Telkom! It is such a pity that we have come to receive stupendous service and it seems like every employee is schooled on a very similar principle of thought.