Stunning lack of service

<p>Ok so here is what happened, I went to Telkom Direct for a deal that gives me a 20GB LTE data, a router, a wifi extender and a XBOX 360 500GB for a mere R600 p/m. I started my mission at Woodlands Mall Telkom Direct where after waiting for a bit a man helped me to determine that they do not have adequate stock for this offer, he then went on to phone the Menlyn branch and told me that they say that they do have stock. I then went to the Menlyn’s Telkom Direct where, after more waiting, I received the worst service known to mankind. The man that “helped” me gave me the contract to fill in and then proceeded to take a personal call on his cell phone for 15min. As soon as I went to another guy to ensure that I filled in the contract correctly he came rushing back. It then turned out they do not have the wifi extender in stock. The man that helped me then said I may proceed to fill in the contract and as soon as they have stock (in the week) he would give me a call so I can come to collect my products.</p> <p>This all happened a month ago and I am still waiting for a reply from them. I tried to phone the branch about 15 times to find out if anything has happened yet and each time the phone would keep ringing, if you annoyed them enough with your calling they would take the phone off the hook. No matter what the time of day, these people just refuse to pick up their phones. I’ve been back to the branch once to find out what hell was going on and all they told me that they would get stock soon, within the week, and contact me when it arrives. They now have my information for my bank account and I have nothing. No feedback and no service!!!! PATTHETICC!!!!</p> <p>I shall be returning there this weekend for one last time to collect my details and then go to a different company. I hope they close down soon.</p>