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nvachillez N

1 reviews | Active since May 2017

15 May 2017, 19:54

Struggling to port to Telkom for nearly 2 Weeks

<p>I signed up for a month to month contract (Freeme 1GB) and requested my number gets ported over from FNB. This was almost 2 weeks ago on the 3rd of May.</p> <p> </p> <p>Till this date nothing has been done. I keep getting told it would take 2 days to port or it's because the number is currently with a bank and it makes it difficult to port over. I find that hard to believe. If they're a mobile ISP, like all the others, surely it can't be that hard. How come all the other providers are able to port between one another so easily???</p> <p> </p> <p>I'd love to know what's happening but going on the Telkom live chat isn't helpful at all (you get cut off the whole time) and the Telkom site keeps reporting my order status as "Checking Warehouse for Stock". That's hilarious. Seeing as I already have the SIM!</p> <p> </p> <p>PLEASE can someone get back to me on what's happening and get the number ported over already. Reference number for my order is ********** 18A.</p> <p> </p> <p>Kind Regards,</p> <p>Nico</p>

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Replies (1)
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nvachillez N's update19 May 2017, 21:47
Reviewer Update

You have got to be joking??? Did you not read what I sent in the original message??

I've been to the Cavendish store on multiple occassions and all the paperwork has been signed already when I went there the first time to allow for the port to happen!

Get someone from management to sort this out. You guys are being ridiculous. I'm not going back to the store again. Please sort this out. It's been almost 3 weeks and NOTHING has happened. If this is going to continue happening then I'm going to cancel.

Freeme might be attractive but it's a nightmare just to get on to your network!