1 reviews | Active since Jul 2011
Struggling to place an order.
I have send numerous numerous numerous DM's to @TelkomZA starting on the 24 July. I have received limited to no response. Last response was on 10 August. Still waiting for my order to be processed. I have phoned 10213 a couple of times, they keep on telling me that they will escalate.
How can you, Telkom, accept this lack of feedback as acceptable?
Good day Hannes
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Charl
Telkom Social Media Team
Good day Hannes
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Charl
Telkom Social Media Team