Struggling to get cancel my contract

<p>08 March 2017 I submitted my cancellation form to cancel cellphone contract.</p> <p> </p> <p>Today us 22 May2017 still not cancelled. I was told it would take 21 days to cancel...It's been more, and guess whose paying the bill because telkom is incapable of delivering on services or just doing their job.</p> <p> </p> <p>I am fed up. I'm on my 6th call with the call centre, they always promise to escalate the issue and call me back...none of this happened. (I'm currently on hold, I'm sure I'lI be here for a while)</p> <p> </p> <p>I have about 5 contracts in my 2 person house with Telkom. No customer service, no customer appreciation. </p> <p> </p> <p>I hate telkom because of this, I had no problems before you just ****ed you reputation.</p> <p> </p> <p>Help me now!</p> <p> </p>