Struggling to get assistance after 2 weeks still

<p>My shop has moved to the building next door. Currently my line is at 50 ***an Street Strand. In the past 2 weeks I have spoken to 13 people at telkom and till date they have failed to even schedule an appointment for someone to come out and moce my line. I spoke to Selwyn, Adri, Jowen, Shafieka, Jade Noordema, the list goes one. Everytime I follow up on my request the one blames the other for not logging the request. Yesterday I went to Telkom Somerset West and put up the scene and more of your customers started to jump in and also started to argue. I heard a 70 year old lady say there is something wrong with your setup ans8she stormed out. My father 15 years ago complained about the same service received from telkom. Why has your service not improved? I read through your Facebook reviews its and outrage hundreds of people complaining about the same thing? Last year I requested your internet packages for my office, I waited 9 months for someone to come bacl to me. I phoned Mweb and within days everything was set up! Why is your service so poor? My landline number is ********** and ID number is ********** 093089</p>