Struggling to create a billing acount

I have app**** for a contract (9 Feb) at the Telkom mobile express store in Tygervalley, the smaller store/not across from Mugg & Bean. At first it took a week to locate a phone that I app**** for. Then since the 17th they have been \escalating"my application from one person to another and no one seems to know how to create a billing account for my business. Last I have visited them my application was at IPAC? people busy being processed. I struggle to believe that a company of your stature does not know how to create a bill for someone? By now everybody in that service center knows of my issue. ref: JMB psychologist consulting.<br> I have now been on a pre-paid account for close to 3 weeks and seriously struggling to communicate from my smart phone with clients."""