Struggling to cancel
In August I sent through a cancellation form to Telkom to cancel the LTE smartbroadband plan I was which was a month to month plan. It is now November and despite numerous calls to the call center, emails, etc., this is still not resolved and I am still being billed for a service I have not been using for the past months. I have made a post about this before and I will continue making posts each day if this matter is not resolved ASAP! I can’t deal with this incompetence any longer.
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Replies (1)'s updateReviewer Update
23 Nov 2017, 10:18I never signed up for a contract! I signed up for a month to month plan! Why do you guys keep insisting that this is a 24 month contract?! I never received a device when I signed up because I wanted the month to month plan!!
's update23 Nov 2017, 10:18
Reviewer Update
I never signed up for a contract! I signed up for a month to month plan! Why do you guys keep insisting that this is a 24 month contract?! I never received a device when I signed up because I wanted the month to month plan!!