STRUGGLING FOR SIX MONTHS TO GET DEPOSIT AND MONEY OWED BACK

On 20 June 2017, I cancelled the Telkom line on behalf of my company, Transcriptions Four-Zero-Six (Pty) Ltd IN WRITING to ********** requesting them to repay the deposit of R700 plus the amount that I have paid that I was billed for, but that I was later told by an agent that was not due by me since I had cancelled the service. On request of Telkom, I included a bank statement of the company as well as all the relevant documentation of the company. I received no reply. On 27 September 2017 I again sent an e-mail with the same request to ********** Again no reply. On 18 October 2017, after a telephonic conversation with an agent, I again sent the e-mail with same request to ********** NO REPLY AGAIN. On 29 October 2017, I sent the e-mail again to the same ********** NO REPLY AGAIN. On 11 December 2017, I phoned the Telkom Cancellation Service, and spoke to an agent. After I described the situation, I sent an e-mail to the e-mail address provided by the agent, namely ********** NO RESPONSE. On 19 December 2017 I sent the e-mail again with the same request to the same ********** STILL NO RESPONSE. ON 8 January 2018 I followed up that e-mail to the same ********** AND STILL NO RESPONSE. At this stage, for six months now, Telkom is owing me in excess of R1000.00. The interest on that amount is accumulating every month. Nobody is responding to my e-mails. It would be highly appreciated if Hello Peter could get them to REPAY IMMEDIATELY the amount in arrears with interest that is due to the company.