MG
Marius G
1 reviews | Active since Feb 2015
07 Feb 2015, 11:06
Struggling for 5 days to configure rooter!
The ADS line was connected on 2 February 2015 and since then we've been struggling to configure the rooter.<br> After about 4 hours (cell phone rates) on 10210, numerous e-mails, requesting our password via sms, going to the Witbank branch, completing a customer survey (that telkom send us, with the promise that some one will call us), and still now response. I am now cancelling the contract!
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Telkom's replyOfficial
09 Feb 2015, 16:55Hello Mariusmj,
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway.
Your social media reference number SM87179.
Regards,
William Letwaba
Social Media Team
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway.
Your social media reference number SM87179.
Regards,
William Letwaba
Social Media Team
Telkom's reply09 Feb 2015, 16:55
Official
Hello Mariusmj,
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway.
Your social media reference number SM87179.
Regards,
William Letwaba
Social Media Team
We apologize for the inconvenience caused.
We assure you that an investigation into the incident is currently underway.
Your social media reference number SM87179.
Regards,
William Letwaba
Social Media Team