Struggle to upgrade SmartBroadband Wireless

<p>I have put in a request to upgrade my exisiting LTE Contract from 20GB to 50GB over 2 weeks ago.</p> <p>This weekend I went into a Telkom Store to query the progress and they said the system shows approved but I need to call the call centre to get the status.</p> <p> </p> <p>The call centre referred me back to the sales line 10213 which never gets answered.</p> <p>I'm now in a catch-22 as the store can't help, the call centre can't help and nobody answers 10213.</p> <p> </p> <p>Is Telkom not interested in additional business?</p> <p> </p> <p> </p> <p> </p> <p> </p>