STRUGGLE TO CANCEL THE ADSL LINE AND NO REFUND FOR DEPOSIT

<p>After struggling to cancel the line, for getting behind the account get higher and higher. Since January the last time the line was used, the refusing of canellation of the line every time of phone. It feels that telkom is trying to make money out of poeple strugle and cannot afford the line. but telkom refuse for cancelation. For ekstra 2 months Feb and March and april I was charge for the account. After still paing what I can be afford the last statement was received to relise the deposit paid on the day applying for the line, is also refused to be refund? is this the way telkom cathing customers on there accounts? Think as customer, you iknow what is happening in your financail status you know what to afford, and when request for cancelation you will not do if unncessary, and to refuse and after 3 months ou ekstra chage, then you hand over? It seems like a **** for money that is unnecessary and think needs to be investigate the results of the customers. Call Centre has the say what is happening on your account and when to cancel without management conultation and request? think is poor and pathetic to use custmers to make money in this time of financial crisis</p>