Struggle for Telkom to Refund. ***

<p>Early November last year (2016), I app**** for a contract over the telephone; in less than 2 days Telkom Mobile deducted R169.00 from my account. I cancelled that contract before the phone was delivered and to this day I am yet to receive my refund. I have to call Telkom Mobile call centre every other week for progress.</p> <p>I have existing contracts with Telkom where they deduct almost R1500.00 from my account every single month. Yet it is hard for them to refund R169.00 they took 6 months ago!</p> <p>This is absolutely APPALLING and unacceptable.</p> <p>Reference number I was ultimately given is: ********** 8</p>