1 reviews | Active since Oct 2016
stressful nerve wrecking contract
<p>I have been hard dealt with Telkom, I have been trying to cancel a contract since 01 July 2016 till now it has not been done but they don't miss to DEBIT AT THE END OF THE MONTH. This is realy cripling my finances while Telkom keeps on pushing me from piller to post. I do not just want to cancel the contract but I need for them to pay back the DEBITS they have been doing because I could not block them as it would reflect bad on my credit record thus jeopardise my finances even worse. I called Telkom and spoken with Tony Venter and Linda Mashumo they work in the credit vating department and they told me that the collection/ sales has not communicated with them that they have got the device back which they collected from me on the 21 of September 2016. This is totaly unacceptable cause for them to give you a contarct it takes less than three days but to cancel it it takes four months only because it is not at their disadvabtage so they don't care.</p>
I hope this will not end up to the same point I have been, whereby I'm told to wait you will get back to me but after two days I then have to call you again because I can't wait any longer for I have been doing a follow up after follow up.
I hope this will not end up to the same point I have been, whereby I'm told to wait you will get back to me but after two days I then have to call you again because I can't wait any longer for I have been doing a follow up after follow up.
I am still waiting for telkom to call me to confirm cancellation since does a cancellation takes five months cause I have been trying to cancel this contract since July till now its not done. The reference number for the case is ********** 6. I was told someone tried to call me but they did not reach me so I have been following up on that call and one promise after the other that someone is going to call me and that never happens. I am frustrated with this contract cause they do not cease to debit from my account. Even on the response above that someone will call me that never happened, WHAT IS WRONG WITH TELKOM THAT I GET TO BE TREATED SO BAD.
I am still waiting for telkom to call me to confirm cancellation since does a cancellation takes five months cause I have been trying to cancel this contract since July till now its not done. The reference number for the case is ********** 6. I was told someone tried to call me but they did not reach me so I have been following up on that call and one promise after the other that someone is going to call me and that never happens. I am frustrated with this contract cause they do not cease to debit from my account. Even on the response above that someone will call me that never happened, WHAT IS WRONG WITH TELKOM THAT I GET TO BE TREATED SO BAD.